Too many businesses rely on unreliable and outdated measures of guest satisfaction. They listen to sales representatives talking about their guests’ state of mind, watch sales volumes, or track the frequency of complaints. While such approaches have some value, they are no substitute for a well-designed, valid guest satisfaction survey. The Pizza Ranch Guest Satisfaction Survey is designed to achieve complete guest satisfaction. Guest satisfaction is the state of mind that guests have about a business when their expectations and needs have been met. The achievement of guest satisfaction leads to guest loyalty and product/service repurchase. Since guest satisfaction is a non-quantitative, subjective state, measurement requires sampling and statistical analysis. It must be undertaken with a firm understanding of the gap between guest expectations and performance perceptions.
Guest satisfaction can refer to various facts of the relationship between a company and its guests. For example, it can refer to satisfaction with an ongoing business relationship, satisfaction with the quality of a product/service, satisfaction with the price of a product/service, or satisfaction because a company’s offerings met or exceeded the guest’s expectations. Clearly defining and understanding guest satisfaction can help any business identify opportunities for service and product innovation. The Pizza Ranch Guest Satisfaction Survey will help ensure that quality improvements are focused on matters of importance to guests.
About Pizza Ranch
Founded in 1981, Pizza Ranch is a fast food restaurant chain specializing in pizza. It also serves chicken, a pizza and chicken buffet, and a salad bar. The restaurant chain was founded by Adrie Groeneweg when he was just 19 years of age. With just 6 single and specialty topping pizza recipes, Pizza Ranch was born. Today, the company operates more than 180 restaurants across thirteen states. Headquartered in Hull, Iowa, it is the largest regional pizza franchise in the state.
How to Complete the Pizza Ranch Guest Satisfaction Survey
You will need:
- A valid Pizza Ranch restaurant receipt with a survey invitation
- A PC or mobile device with Internet access
- A basic understanding of English
- Visit pizzaranchfeedback.com.
- To begin, enter the restaurant number, date of visit, time of visit, amount spent and the ticket number printed on your receipt.
- Answer all questions honestly.
- Fill out your contact information to enter the prize draw.
- Submit the survey.
- Pizza Ranch Guest Satisfaction Survey Official Rules: https://onlinekmc.com/Downloads/CustomDownloads/PizzaRanchDrawingRules.pdf
- Pizza Ranch Website: https://pizzaranch.com/
It is worth noting that a tiny increase in guest retention can lead to a significant increase in profits. Understanding the requirements and needs of each guest is a vital element of business and Active Reports are the best way to achieve this. As a sign of appreciation for completing this survey, Pizza Ranch will enter you into a sweepstakes to win prizes with an approximate retail value of $13,000.
Ready to do the Pizza Ranch Guest Satisfaction Survey, click “Start the Survey” button below.